Terms & Conditions

1. Description of Services Rooftop App, operated by Slo Mo Experiences Private Limited, connects artists and art lovers, offering educational resources, virtual art workshops, maestro courses, community interaction, and an e-commerce platform for art-related products.

2. User Eligibility Users must be at least 18 years old or have parental/guardian consent. By using our services, you affirm that you meet this requirement.

3. Account Registration Users must provide accurate personal information to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

4. User Obligations and Conduct Users agree to:

• Comply with all applicable laws and regulations.
• Provide accurate, current, and complete information.
• Respect intellectual property rights of Rooftop and other users.
• Refrain from posting content that is illegal, offensive, or infringes on the rights of others.
• Use the app ethically and respectfully.

5. User-Generated Content Users may submit, post, or display content, including but not limited to, artwork, comments, and reviews. By submitting content, you grant Rooftop a worldwide, non-exclusive, royalty-free license to use, distribute, and display such content.

6. Copyrighted Materials Users must own or have permission to use any copyrighted materials they post. Rooftop respects intellectual property rights and will respond to notices of alleged infringement.

7. E-commerce Policies

• Order Processing: Orders are processed upon receipt of payment. You will receive an email confirmation of your order.
• Shipping: We share your name, phone number, and address with delivery partners to fulfill your orders. Shipping times may vary based on your location.
• Returns and Refunds: Users can request returns or refunds within 14 days of receipt. Returned items must be in original condition and packaging.
• Payment Security: Payment information is encrypted and securely processed. We accept various payment methods, including credit/debit cards and third-party payment processors.

8. Dispute Resolution We encourage users to resolve disputes amicably through our customer support. If a resolution cannot be reached, the dispute may be escalated to mediation or legal proceedings as per the jurisdiction of Mumbai, India.

9. Modification of Terms Rooftop reserves the right to modify these Terms and Conditions at any time. Users will be notified of any material changes via email or through the app. Continued use of the services after changes implies acceptance of the revised terms.

10. Disclaimers Rooftop does not guarantee the accuracy, completeness, or availability of content on the app. Services are provided “as is” without warranties of any kind, either express or implied.

11. Limitation of Liability To the maximum extent permitted by law, Rooftop shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

12. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

13. Contact For any questions, concerns, or disputes regarding these Terms and Conditions, please contact us at:

• Email: connect@rooftooapp.com
• Phone: +919828430980
• Address: 3rd Floor, Plot No. 28, Rajabahadur Mansion, Mumbai Samachar Marg, Fort, Mumbai, 400001

1. General Cancellation Policy

1.1 Workshops and Classes (INR 0-999)

• Cancellation before 48 hours: You may cancel your booking up to 48 hours before the scheduled class to receive a full refund or an adjustment for upcoming classes.
• Cancellation after 48 hours: Cancellations received less than 48 hours before the scheduled class are not eligible for a refund but can be adjusted towards future classes

14. Entire Agreement These Terms and Conditions constitute the entire agreement between you and Rooftop regarding the use of our services and supersede any prior agreements.